Pristine Family Medicine

Frequently Asked Questions

Help & FAQ

General Questions

Yes, we accept most major insurance plans. Our staff can assist you in verifying coverage and understanding your benefits. We also offer affordable self-pay options for those without insurance coverage.
Yes, we offer telehealth appointments for certain types of visits. This allows you to consult with our healthcare providers remotely using your smartphone, tablet, or computer.

During your first visit, you can expect:

  • A comprehensive health assessment
  • Discussion of your medical history and any current concerns
  • Development of a personalized care plan
  • Time to address any questions or concerns you may have

We prioritize patient safety by:

  • Following strict cleaning and sanitization protocols in our clinics
  • Adhering to guidelines from health authorities regarding infection control
  • Offering telehealth appointments as an alternative for certain types of visits
  • Limiting the number of patients in waiting areas and implementing social distancing measures
Yes, we offer walk-in services for urgent care needs. You can visit any of our locations during business hours for prompt medical attention without an appointment.
You can request prescription refills by contacting our office directly or through our patient portal, where available. Please allow sufficient time for processing, and our team will notify you when your prescription is ready for pick-up or electronic submission.
Yes, we provide comprehensive pediatric care for children of all ages, including well-child visits, immunizations, and management of childhood illnesses.
For more information, to schedule an appointment, or to inquire about our services, please contact us at [123-456-789-0]. Our friendly staff is ready to assist you with any questions you may have.

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